Privacy Policy

Salut Co Privacy Policy

Last updated: March 22, 2024

This Privacy Policy describes how Salut Co (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://lovesalut.co/ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

SMS Marketing and Notifications (if applicable):

When you sign up for one of our Services or make a purchase from our Site, you may be prompted to provide your phone number for various reasons including, but not limited to, verification, to receive notifications about your order, and to sign up for our SMS marketing campaigns.

By providing your phone number and opting into our SMS marketing, you agree to receive marketing text messages from Salut Co at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe from receiving SMS marketing messages at any time by replying STOP to any of our messages. For help, reply HELP to any of our messages or contact us directly.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account, maintaining and managing your account, arranging for shipping, and facilitating returns and exchanges.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending you marketing and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

  • Communicating with you: We use your personal information to provide customer support, respond to your inquiries, and maintain our business relationship.

Cookies

We use Cookies to improve and personalize your online experience, remember your preferences, understand how you interact with our Site, and tailor our advertising efforts. Most browsers accept Cookies by default, but you can usually modify your browser settings to decline Cookies if you prefer.

How We Disclose Personal Information

We may share your personal information with third parties for business purposes, including with vendors and service providers who assist us in operating the Site, conducting our business, or serving our users. We may also share information in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

User Generated Content

Be aware that any information you post in public areas of the Site can be accessed by other users and can be used to contact you, send you unsolicited messages, or for purposes neither we nor you have control over. We are not responsible for the personal information you choose to submit in these public areas.

Third Party Websites and Links

Our Site contains links to third-party websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Data

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information.

Security and Retention of Your Information

We implement security measures designed to protect your information from unauthorized access. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal information we hold about you.

Complaints

If you have concerns about our use of your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Salut Co 224 W 35th St Ste 500 PMB 107 New York, NY, 10001, United States Email: hola@lovesalut.co Phone: 201-366-3869